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Create your account and first workspace

Getting started

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Sign up, name a workspace, add the brand you want tracked.

Invite your team

Getting started

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One link, used once. Everyone has the same access.

Reading your first score

Getting started

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What "34% ±18" actually says, and what it does not say.

The free report card, and how it differs from tracking

Getting started

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Ten questions on one engine, free, no account. A snapshot rather than a measurement.

What Keylight measures

Getting started

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How often the AI engines name your brand when someone asks them for a recommendation.

What happens in your first week

Getting started

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Nothing arrives until the first Monday, and this is what lands when it does.

Add a brand to a workspace

Workspaces

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Use the name the engines would use, and give the website so citations can be recognised.

Add competitors

Workspaces

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Up to three per workspace, tracked exactly like your own brand.

Add topics and your own questions

Workspaces

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A topic is a subject people ask about. You can also type exact questions yourself.

Choose which engines a workspace uses

Workspaces

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Eight to pick from, per workspace, and no engine costs more than another.

Archive a workspace, and what happens to its data

Workspaces

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The workspace leaves the active list, future checks stop, and its history is kept.

How a topic becomes 25 questions

Workspaces

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Breadth rather than repetition, and the reason the number is 25.

How many workspaces your plan includes

Workspaces

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One on Solo, five on Business, fifteen on Agency, unlimited above that.

Set the country a workspace is checked from

Workspaces

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Where the engine thinks the searcher is, per workspace. One engine cannot be told.

What a workspace is

Workspaces

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One brand, its competitors, its questions and its history, in one container.

Questions your brand was missing from

Scores and evidence

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The specific questions where you were not named, and who was.

The appearance score

Scores and evidence

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The headline number. How often your brand was named, and nothing more than that.

The evidence page: the answers behind a number

Scores and evidence

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Every score opens into the exact text the engine produced, on the date it produced it.

The margin of error, and why every score has one

Scores and evidence

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The ± beside every number, what it means, and why a tool that hides it is doing you no favours.

The prominence score

Scores and evidence

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How well you were treated when you were named. Our reading, shown with the sentence it came from.

When an engine answers without searching

Scores and evidence

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Some answers come from training rather than the web, and Keylight says which.

Whether a change is real or noise

Scores and evidence

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Keylight compares the move against the uncertainty and tells you which it is.

Which websites the engines cited

Scores and evidence

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The pages the engines quoted when answering questions in your category.

Who else came up

Scores and evidence

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Brands nobody typed in, found by reading every answer.

Why appearance leads and prominence supports

Scores and evidence

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One number is checkable by anyone. The other is an opinion, so it never travels alone.

Buy extra capacity

Capacity and engines

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$100 a month per 1,000 extra tracked questions a week. Business and above.

The Capacity page

Capacity and engines

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Where your weekly checks are going, by workspace and by engine.

The Grok and Claude limit

Capacity and engines

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Each capped at 10% of your weekly capacity, and the reason is honest.

The eight engines

Capacity and engines

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Which engines Keylight asks, and what is different about each.

The premium engine add-on

Capacity and engines

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$39 a month for 100 more checks a week on Grok or Claude.

Tracked capacity, and why it is not an allowance

Capacity and engines

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You set up what you want tracked, and it is rechecked weekly. There is nothing to ration.

What one check is

Capacity and engines

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One question, sent to one engine, once. Everything is counted in these.

Monthly reports

White label and reports

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The month in one document, per workspace, branded as yours.

Point your own domain at the dashboard

White label and reports

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Add a CNAME record at your registrar so clients reach Keylight at your address.

The Monday email

White label and reports

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A short plain English email each week, saying what actually changed.

The unbranded monthly PDF

White label and reports

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A monthly report with your branding and none of ours, to hand to a client.

Unbranded PDF and custom domain together

White label and reports

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They are separate settings. Turning one on does not turn the other on.

Upload your logo and accent colour

White label and reports

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Your name on the dashboard and on client reports, in two fields.

What clients see and what they do not

White label and reports

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A client added to your account can see every workspace on it. They cannot see your plan price or invoices.

Why the domain check says failed

White label and reports

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Almost always one of four things, and all four are quick to fix.

Annual billing

Billing

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Two months free on any plan. Switch under Plan and billing.

Cancel your plan, and what happens to your data

Billing

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Access runs to the end of the period you paid for, then history is kept for 90 days.

Change your plan

Billing

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Email us the plan you want. The difference is worked out pro rata.

Payment, invoices and a failed payment

Billing

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Where to find invoices, how to change a card, and what happens if one fails.

Refunds

Billing

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Fourteen days, money back, no reason needed. After that, no part refunds.

Getting started · 6

Workspaces · 9

Scores and evidence · 11

Capacity and engines · 7

White label and reports · 8

Billing · 5